Festo is a world leader in industrial automation technology and a point of reference in the field of technical training and further education. The company develops cutting-edge solutions that integrate technologies for the automation of production processes with training tools designed to prepare people, companies and organizations to face the challenges of digital transformation and the introduction of new technologies in the industrial sector.
With a global presence and a strong commitment to innovation, Festo is committed to leading the transition to the industry of the future, combining technical know-how, continuous research and an advanced vision of learning and operation in modern production contexts.
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Festo, through its consulting service, supports companies in defining a strategy, in evaluating application needs and in measuring the effectiveness of the solutions adopted. To do this in an increasingly efficient way, the need arose to speed up the entire consulting process, replacing the tool used until then - a complex Excel sheet - with a dedicated, automated and intuitive software.
The use of Excel in fact presented a series of critical issues that limited the effectiveness of the service:
Manual management of large amounts of data, with tables, formulas and pivots that increased operational complexity and the margin of error;
Long times for file maintenance and for extracting data useful for generating reports and documentation;
Risks associated with sharing the file with the client, with the possibility of uncontrolled modifications or, worse, dissemination of proprietary know-how.
Festo was therefore looking for a solution that would allow them to digitize and simplify the process, ensuring greater speed, reliability and safety.
With the aim of making the consultancy service more fluid, professional and customer-oriented, we have developed a tailor-made digital platform for Festo, designed to guide the entire consultancy process: from the collection of needs to the training proposal.
The tool allows Festo consultants to operate in an organized, traceable and standardized way, reducing operational complexity and cutting the time required for manual information management. But it is not just a work tool: the platform can be shared with the customer, thus becoming a channel for continuous collaboration, useful for monitoring progress and making informed decisions in real time.
Another added value lies in the direct integration of the Festo courses and training catalogue: the system suggests specific training courses based on the identified needs, transforming consultancy into a concrete opportunity for growth and updating for companies.
In this way, Festo has a powerful and flexible digital tool at its disposal, capable of enhancing the experience of its consultants, improving the effectiveness of the service and strengthening the relationship with customers throughout the entire transformation process.
Once the process is started, all the machine operating data are displayed in real time on the monitors, allowing for timely intervention in the event of anomalies. Key information such as meters produced, line speed, steam pressure and water level are also displayed on the tablet, which also provides a list of alerts and suggestions on how to resolve them, actively supporting the operator in managing the production cycle.
The implementation of the new solution has led to a profound cultural and operational change within the Aristoncavi production department. The technical skills, previously kept in a fragmented and personal way, are now shared and accessible to the entire team, thanks to the digitalization of recipes and the integration of interactive tutorials. This has made it possible to transform individual know-how into collective heritage, increasing the level of autonomy and operational safety of each individual employee.
One of the most significant results has been the overcoming of dependence on specific operators: each product can now be put into production regardless of who is at the workstation, ensuring continuity even in the event of shift changes, absences or staff rotations.
IIn parallel, setup times have been drastically reduced. The introduction of pre-set recipes and step-by-step guided tutorials allows operators – even the least experienced – to correctly configure the machine in much shorter times. The production line is thus made operational in a rapid and standardized way, minimizing inefficiencies and maximizing the overall productivity of the plant.
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